Returns

*DUE TO COVID WE ARE NOT OFFERING ANY EXCHANGES- ALL SALES ARE FINAL*

 

RETURNS

We DO NOT offer returns, and all sales are final. The information below applies to exchanges only

NOTE: Shipping Costs are not refunded or applied to store credit during the exchange process.

 

EXCHANGES

Before submitting a return ticket, please ensure you meet ALL requirements below;

  • The item must be sent back to us within 7 days from the date the item was delivered.
  • The item must be received in its original condition – unworn, unwashed, with all MIADOR tags still attached in their original locations. (Damaged tags, tampered tags are unacceptable). All merchandise item/s that have been altered, manipulated, used, stretched, or changed/modified to its cosmetic appearance for any item/s will be subjected to an automatic denial for exchange.
  • Stains not limited to, deodorant, makeup, perfume will not be accepted for exchange. 

Items received not in their original state will automatically be returned to the customer; we reserve all rights to reject a returned item if we see fit and do not meet the required conditions.

NOTE: Buyers are responsible for shipping products to and from our store, any and all shipping charges are not eligible for store credits/vouchers.

 

Due to the nature of our products we cannot guarantee that the item you wish to purchase after your return will remain in stock. If the product you are exchanging is no longer in stock and your order is approved for exchange, you will receive a voucher (store credit) for the equal amount of the product that is being exchanged. 

Returns/Exchanges are processed within 14 working days of receiving your item(s).

 

PRODUCTS NOT ELIGIBLE FOR RETURN OR EXCHANGE 

The items listed below are FINAL sale. Absolutely no exchange or returns will be accepted;

  • All “Sale” items
  • Sample Pieces
  • Discounted item/s using a promo code
  • Swimwear
  • Intimate goods or likeness
  • Bodysuits
  • Gift Cards

FAULTY MERCHANDISE

Here at MIADOR, we take pride in our line of products. If at any reason one of our products has a manufacturing error, we will like the opportunity to correct this. We ask that your email info@miadorboutique.com with your name, order number, photo of damaged goods and one of our customer service representatives will start the process to replace/exchange the product. 

NOTE due to the nature of our products, we can not guarantee the product will be available. If the product you wish to replace is not in stock, we will give you store credit for the equal amount. 

As soon as we receive your item, we will examine the condition and the fault, upon verification we will issue your replacement or store credit/voucher, whichever applies.

In order for a faulty claim to be issued, you must contact us at: info@miadorboutique.com, within 48 hours of receiving your item, if provided after the allotted time, you will be responsible for shipping charges.

 

For additional questions contact us at: info@miadorboutique.com